topic Re: Internet calls in Talk

Internet calls

Dany6 — Tue, 21 Jul 2026 09:42:25 GMT

I have plugged a phone into the back of my router for Internet calls but the line is just dead. I have superfast boardband

Re: Internet calls

caesarome — Tue, 21 Jul 2026 09:55:28 GMT

@Dany6

When was your Sky broadband activated as it can take up to 24 hours for the phone to start working.

Re: Internet calls

Dany6 — Sat, 25 Jul 2026 09:36:26 GMT

About 10 years ago

Re: Internet calls

GD1 — Sat, 25 Jul 2026 09:42:23 GMT

@Dany6 Have you been told you've been switched to internet calls? Is the Voice light in the hub illuminated?

If you plug your phone back in to the master socket does it still work?

Re: Internet calls

Dany6 — Sat, 25 Jul 2026 15:56:58 GMT

No I haven't been told I have got internet calls and no the green light is not on my hub, but if I plug my phone into the BT mastersocket, it works, thanks.

Re: Internet calls

Mark39 — Sat, 25 Jul 2026 15:59:22 GMT

@Dany6 you haven't yet been switched over to Internet calls, then. Keep your phone plugged into your master socket until Sky notify you.

Re: Internet calls

Dany6 — Sun, 26 Jul 2026 09:31:07 GMT

OK thanks

Re: Internet calls

TimmyBGood — Mon, 27 Jul 2026 09:52:01 GMT

@Dany6

For information, national PSTN (analogue voice service) is currently scheduled for switch-off at the end of January 2027.