https://helpforum.sky.com/t5/Talk/Sky-talk-sheild/m-p/5312707#M100134 Cannot do anything with sky talk shield on the my sky app. Just get a long error message. Spoke to a Ric about 4 weeks ago but nothing has happened. Have I installed my sky and reinstalled it but still the same. Cannot add or remove numbers or turn on or off. Please help Mon, 06 Jul 2026 12:43:02 GMT j.bryant 2026-07-06T12:43:02Z https://helpforum.sky.com/t5/Talk/Sky-talk-sheild/m-p/5312707#M100134 Cannot do anything with sky talk shield on the my sky app. Just get a long error message. Spoke to a Ric about 4 weeks ago but nothing has happened. Have I installed my sky and reinstalled it but still the same. Cannot add or remove numbers or turn on or off. Please help Mon, 06 Jul 2026 12:43:02 GMT https://helpforum.sky.com/t5/Talk/Sky-talk-sheild/m-p/5312707#M100134 j.bryant 2026-07-06T12:43:02Z https://helpforum.sky.com/t5/Talk/Sky-talk-sheild/m-p/5312719#M100135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/314288">@j.bryant</a>&nbsp;there's a long outstanding fault affecting some customers which may be causing this. However, you can still add/remove numbers from your star and blocked lists, and turn the Shield on and off using your phone handset as explained here:&nbsp;<A href="https://www.sky.com/help/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-using" target="_blank">https://www.sky.com/help/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-using</A></P> <P>&nbsp;</P> <P>Not so convenient, perhaps, but you can still use the Shield.</P> Mon, 06 Jul 2026 12:51:45 GMT https://helpforum.sky.com/t5/Talk/Sky-talk-sheild/m-p/5312719#M100135 Mark39 2026-07-06T12:51:45Z