https://helpforum.sky.com/t5/Talk/Engineer-no-show/m-p/5310918#M100124 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722316">@Hazel11</a>&nbsp;the majority of telephone faults don't require an engineer attending your home to fix as the fault is usually somewhere outside your home. Engineers send progress reports to Sky during the evening of your appointment date, so you should be hearing from Sky shortly with an update.</P> Sat, 04 Jul 2026 07:15:33 GMT Mark39 2026-07-04T07:15:33Z https://helpforum.sky.com/t5/Talk/Engineer-no-show/m-p/5310872#M100123 <P>I waited in all day yesterday as an engineer was supposed to come between 8-1, and no one turned up. I am 83 and have had no landline for over 2 months. The status online still shows that the appointment is in progress but I have received no communication whatsoever. Online 24/7 chat is not working, so I can't speak to anyone, please help&nbsp;</P> Sat, 04 Jul 2026 04:26:43 GMT https://helpforum.sky.com/t5/Talk/Engineer-no-show/m-p/5310872#M100123 Hazel11 2026-07-04T04:26:43Z https://helpforum.sky.com/t5/Talk/Engineer-no-show/m-p/5310918#M100124 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4722316">@Hazel11</a>&nbsp;the majority of telephone faults don't require an engineer attending your home to fix as the fault is usually somewhere outside your home. Engineers send progress reports to Sky during the evening of your appointment date, so you should be hearing from Sky shortly with an update.</P> Sat, 04 Jul 2026 07:15:33 GMT https://helpforum.sky.com/t5/Talk/Engineer-no-show/m-p/5310918#M100124 Mark39 2026-07-04T07:15:33Z