First time charging

Dalt1 — Fri, 25 Sep 2026 21:46:34 GMT

Had my video bell on charge for the first time . Been charging for 12hrs and still on 14%. Also doesn't pick up all motion of people coming up my path , just now and again

Re: First time charging

lettice — Sat, 26 Sep 2026 06:27:15 GMT

For your capturing your path, have a read of this article on working with the activity zone.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doorbell-and-chime-alerts-and-activity-zone-nav/articles/sky-smart-home-doorbell-and-chime-alerts-and-activity-zone

For your charging issue.

Did you use the charging cable supplied and plug one end into the Chime. You can plug into another device charger to charge, but the Chime does offer a faster charge. Some other charger devices might take longer to charge the doorbell.

Plus, next to the charger point on the doorbell is an on/off switch, turn it off for ten minutes and put back in charge.

A full charge from 0-10% should take about 6-8hours.

topic Re: First time charging in Sky Protect & Smart Home

First time charging

Re: First time charging