https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5370452#M4197 <P>I have the same problem, in the end the fixing clip snapped. I was promised a replacement bracket within 5 working days . It's now been over 3 weeks. Total rip off&nbsp;</P> Mon, 14 Sep 2026 18:30:39 GMT Kjnight 2026-09-14T18:30:39Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5264739#M3090 <P>Has anyone had any issues securing the door bell to the bracket, we have managed to screw the bracket on to our door but the door bell doesnt securely stay on the bracket? We are putthing the top in first and then clicking into place but it can be easily pulled off again.</P> Wed, 29 Apr 2026 15:43:45 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5264739#M3090 Me142 2026-04-29T15:43:45Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5370452#M4197 <P>I have the same problem, in the end the fixing clip snapped. I was promised a replacement bracket within 5 working days . It's now been over 3 weeks. Total rip off&nbsp;</P> Mon, 14 Sep 2026 18:30:39 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5370452#M4197 Kjnight 2026-09-14T18:30:39Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5370677#M4202 <P>Are you pushing the clip underneath into place?</P> Tue, 15 Sep 2026 07:48:19 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Installing-door-bell-on-bracket/m-p/5370677#M4202 Stottie 2026-09-15T07:48:19Z