https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-door-bell/m-p/5365361#M4151 <P>I can't get on the app has it is with a old email address over 10 years ago that I do not use or any idea of the password&nbsp;</P> Mon, 07 Sep 2026 20:09:25 GMT Re+us 2026-09-07T20:09:25Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-door-bell/m-p/5365361#M4151 <P>I can't get on the app has it is with a old email address over 10 years ago that I do not use or any idea of the password&nbsp;</P> Mon, 07 Sep 2026 20:09:25 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-door-bell/m-p/5365361#M4151 Re+us 2026-09-07T20:09:25Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-door-bell/m-p/5365638#M4152 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and provide details for the right help.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 08 Sep 2026 09:28:37 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-door-bell/m-p/5365638#M4152 Brill+Gill 2026-09-08T09:28:37Z