https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Door-bell/m-p/5364942#M4140 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776786">@IanCampbell1</a>&nbsp;What error are you seeing when trying to sign in?</P> Mon, 07 Sep 2026 11:47:56 GMT Highlinder 2026-09-07T11:47:56Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Door-bell/m-p/5364917#M4139 <P>Hi we're trying to set up our new door bell but it's not recognising the account number</P> Mon, 07 Sep 2026 11:17:41 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Door-bell/m-p/5364917#M4139 IanCampbell1 2026-09-07T11:17:41Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Door-bell/m-p/5364942#M4140 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776786">@IanCampbell1</a>&nbsp;What error are you seeing when trying to sign in?</P> Mon, 07 Sep 2026 11:47:56 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Door-bell/m-p/5364942#M4140 Highlinder 2026-09-07T11:47:56Z