topic Re: Help number does not currently work. Anyone else have this issue? in Sky Protect & Smart Home

Help number does not currently work. Anyone else have this issue?

GlenF — Mon, 07 Aug 2023 14:44:54 GMT

I feel like someone is trying to wind me up. I ring the number and get the 3 options. no matter which i choose it just starts the options again and then eventually hangs me up

Re: Help number does not currently work. Anyone else have this issue?

GlenF — Mon, 07 Aug 2023 14:59:11 GMT

nvm sorted

Re: Help number does not currently work. Anyone else have this issue?

KevSl — Mon, 04 Sep 2023 08:24:47 GMT

Not Sorted for me. Ring the Sky number, get three options and it just repeats and loops. Worse than that I tried using the ChatBot, it gave me a list of Sky Protect products to chose from but what ever I chose, it repeated the question. Again seems Sky is stuck in a loop.

My initial problem was that the Sky Protect online application form doesn't show my address in my postcode, so I cant proceed!! HELP!!! All I want to do is buy a sky product, who'd have thought that would be so difficult?