https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-Home-complaints-help/m-p/5353470#M3924 <P>Hi - has anyone been able to successfully contact Smart Home other than through the online chat?</P><P>&nbsp;</P><P>I have had numerous issues with them not resolving the problem with the app, asked multiple times who I need to send a complaint to and was finally given an email address to contact. Convinced that it's just a random inbox as I've had no response at all from the complaint I've sent.&nbsp;</P> Mon, 24 Aug 2026 07:14:18 GMT Ozzo_123 2026-08-24T07:14:18Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-Home-complaints-help/m-p/5353470#M3924 <P>Hi - has anyone been able to successfully contact Smart Home other than through the online chat?</P><P>&nbsp;</P><P>I have had numerous issues with them not resolving the problem with the app, asked multiple times who I need to send a complaint to and was finally given an email address to contact. Convinced that it's just a random inbox as I've had no response at all from the complaint I've sent.&nbsp;</P> Mon, 24 Aug 2026 07:14:18 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-Home-complaints-help/m-p/5353470#M3924 Ozzo_123 2026-08-24T07:14:18Z