topic Re: Door bell battery in Sky Protect & Smart Home

Door bell battery

PaulMB — Mon, 29 Jun 2026 23:05:06 GMT

My door bell battery never lasts more than 2 days I've followed all the online steps to help but it's done nothing. Sky have replaced it twice now so I'm on my 3rd and this is the same but now when charging it's staying yellow . Thinking of just getting rid and getting Ring any suggestions??

Re: Door bell battery

lettice — Tue, 30 Jun 2026 02:05:54 GMT

There can be a number of factors that affect the battery usage on the video doorbell.

I have used the video doorbell for three years and I get around 30 days of charge from 100% to an alert around 10%, when I normally give its a 6-hour or overnight charge.

My doorbell gets regularly daily activity.

My doorbell is around nine feet away from the chime. I found when it was about 15 or so feet away it drained a lot faster.

Plus, form my initial testing on first getting I did make changes to the activity zone and reduced the video recording lengths that made a big difference to all the overall battery usage.

A good guide to work with is in this Sky help article and especially make a note of and change some of of your app settings as described in the table listed under 'key factors that affect battery life' in the help article;

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doorbell-and-chime-battery-nav/articles/sky-smart-home-doorbell-and-chime-battery-life

Re: Door bell battery

Pud2214 — Wed, 12 Aug 2026 12:17:48 GMT

I'm getting the same issue. I'm having to charge it every other day. It's ridiculous. My ring doorbell lasted at least a month. I can't get the chime any closer as it needs to be plugged into my WiFi.
I HATES this doorbell. I've turned off recording & person notification & it's still draining to flat every other day.