topic Re: Smart home app in Sky Protect & Smart Home

Smart home app

Jeannie6 — Mon, 03 Aug 2026 16:24:06 GMT

Why can't I get into my sky home app it keeps saying error there has been a internal error I've been trying for nearly 2 weeks just about had enough as you only get 21 days before they start charging me

Re: Smart home app

Siegerson1 — Thu, 06 Aug 2026 17:33:21 GMT

Did you get this sorted as I spent hours to try and speak to them

Re: Smart home app

Kevin2286 — Fri, 07 Aug 2026 17:34:26 GMT

It's the app. Sky have brought out this door bell but doesn't have a clue how it works. The app won't work and will never work. I've spoke to people from sky for the last 2 weeks and got no where. Even the high tech people don't know why the app doesn't work?

Re: Smart home app

Siegerson1 — Fri, 07 Aug 2026 18:02:38 GMT

That's interesting as they keep telling me there is no issue I've told them just to take the doorbell back as the app 100% does not link to it

Re: Smart home app

Kevin2286 — Sun, 16 Aug 2026 12:30:03 GMT

My sky smart home app still doesn't work and being fobbed off by sky saying that it's there issue and they don't know when fixed. Sky is a bunch of clowns selling knocked off goods