https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell/m-p/5323027#M3673 <P>Try turning the doorbell off and leave off for about ten minutes, using the switch on the rear.</P> <P>&nbsp;</P> <P>Either restart the Chime with the power plug or reboot the chime within the app, under Doorbell&gt;Settings&gt;Connected to Chime</P> Mon, 20 Jul 2026 08:33:34 GMT lettice 2026-07-20T08:33:34Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell/m-p/5323014#M3672 <P>Charged my doorbell about 2 weeks ago and went offline not removed it and not been able to reconect since</P> Mon, 20 Jul 2026 08:13:08 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell/m-p/5323014#M3672 Sarahoc 2026-07-20T08:13:08Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell/m-p/5323027#M3673 <P>Try turning the doorbell off and leave off for about ten minutes, using the switch on the rear.</P> <P>&nbsp;</P> <P>Either restart the Chime with the power plug or reboot the chime within the app, under Doorbell&gt;Settings&gt;Connected to Chime</P> Mon, 20 Jul 2026 08:33:34 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell/m-p/5323027#M3673 lettice 2026-07-20T08:33:34Z