SMART DOORBELL NOT PAIRING

Liv97 — Tue, 07 Jul 2026 12:07:14 GMT

Hello!

im having issues with the pairing of the doorbell. The first time i installed it it worked just fine then one day when taking it off the charger i accidentally pressed the sync button on the back and the connection dropped. I have not been able to pair it again ever since. Everyone I do what the app says the doorbell goes "something has gone wrong please try again".

I have tried everything. I'm am getting very annoyed as I cannot get anywhere with customer services.

Has anyone had this issue at all that could help me please?

Thank you!

Re: SMART DOORBELL NOT PAIRING

lettice — Tue, 07 Jul 2026 12:18:44 GMT

Can you try using the switch on the back of the doorbell, turning the doorbell off and leave off for at least ten minutes.

During that time, restart your broadband router/ hub and restart ghe chime, by removing its power and ethernet for a few minutes.

Then, try syncing again.

topic SMART DOORBELL NOT PAIRING in Sky Protect & Smart Home

SMART DOORBELL NOT PAIRING

Re: SMART DOORBELL NOT PAIRING