https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312383#M3533 <P>I am having difficulty with the smart door bell. Its only telling me someone at my door when my door is actually been opened to come in or go out. Its not doing night vision and not letting me set a zone where I want notifying. I have rang sky a number of times with no help.</P><P>&nbsp;</P><P>Thank you</P> Mon, 06 Jul 2026 09:22:59 GMT RRob 2026-07-06T09:22:59Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312383#M3533 <P>I am having difficulty with the smart door bell. Its only telling me someone at my door when my door is actually been opened to come in or go out. Its not doing night vision and not letting me set a zone where I want notifying. I have rang sky a number of times with no help.</P><P>&nbsp;</P><P>Thank you</P> Mon, 06 Jul 2026 09:22:59 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312383#M3533 RRob 2026-07-06T09:22:59Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312407#M3534 <P>Have you tried using the reboot device button of the doorbell from the app?</P> <P>&nbsp;</P> <P>Might also be worth doing the same for the chime.</P> Mon, 06 Jul 2026 09:32:06 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312407#M3534 lettice 2026-07-06T09:32:06Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312522#M3535 <P>Thank you I will try that <span class="lia-unicode-emoji" title=":crossed_fingers:">🤞</span></P> Mon, 06 Jul 2026 10:19:08 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-door-bell/m-p/5312522#M3535 RRob 2026-07-06T10:19:08Z