topic Re: Doorbell in Sky Protect & Smart Home

Doorbell

Deb532 — Tue, 30 Jun 2026 17:15:12 GMT

Hi I received your door bell last week however my parents have bought me one for my birthday.

Can I return the one I have and cancel the subscription please.

I haven't even opened the box

Thank you

Re: Doorbell

lettice — Tue, 30 Jun 2026 18:02:31 GMT

All the details for cancelling and the different options are in this Sky help article.

Contact details to call Sky are in the 'No I still need help' button at the bottom of the article.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-account-nav/sky-smart-home-nav-cancel/articles/sky-smart-home-cancel

Re: Doorbell

GD1 — Thu, 02 Jul 2026 00:15:30 GMT

@Deb532 Your other thread you created for the same issue has been removed.

You don't need to create another thread as you've received a reply to this one and creating additional threads will only cause duplicate replies to be posted.