topic Re: Upgrade Smart Home in Sky Protect & Smart Home

Upgrade Smart Home

Colin270 — Wed, 01 Jul 2026 05:40:59 GMT

I've been trying to contact sky several times to upgrade my smart home with doorbell only..to add camera and sensors but with no joy! Can anyone help with this please?

Re: Upgrade Smart Home

GD1 — Wed, 01 Jul 2026 06:06:30 GMT

@Colin270 No one here can help with adding Smart Home devices, are you not able to add additional devices via the smart home app?

If not you'll need to contact Sky.

Re: Upgrade Smart Home

lettice — Wed, 01 Jul 2026 08:06:13 GMT

As well as mentioned above.

Within the MySky app on the Smart Home tab, you should be able to add the pack that gets you the additional devices and packs there.

Re: Upgrade Smart Home

Sallywright — Wed, 01 Jul 2026 14:15:47 GMT

I need to upgrade a smart phone plus so I can have to camera. doorbells