https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Accessing-smart-home-app/m-p/5308216#M3498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4719324">@Andy540</a>&nbsp; Are you running any type of private DNS on your mobile phone?</P> Tue, 30 Jun 2026 16:11:53 GMT Highlinder 2026-06-30T16:11:53Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Accessing-smart-home-app/m-p/5308153#M3497 <P>I can't log into smart home app. I keep getting error message about smart protect which I have. This is the message I keep getting</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3276.jpg"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/118617iA900934F5E3B49DC/image-size/medium?v=v2&amp;px=400" alt="3276.jpg" title="3276.jpg" /></span></P><P> </P> Tue, 30 Jun 2026 15:19:27 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Accessing-smart-home-app/m-p/5308153#M3497 Andy540 2026-06-30T15:19:27Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Accessing-smart-home-app/m-p/5308216#M3498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4719324">@Andy540</a>&nbsp; Are you running any type of private DNS on your mobile phone?</P> Tue, 30 Jun 2026 16:11:53 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Accessing-smart-home-app/m-p/5308216#M3498 Highlinder 2026-06-30T16:11:53Z