https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-not-so-smart-doorchime/m-p/5300955#M3426 <P>My smart doorchime arrived yesterday, spent over an hour talking to 3 different people from sky. Last person suggested watching YouTube videos as that's what she was doing.i cannot sync, don't have a spare portal in router. I can't believe they are selling a product they cannot help with. Thinking of just sending it back.</P> Fri, 19 Jun 2026 11:57:33 GMT Scarymary666 2026-06-19T11:57:33Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-not-so-smart-doorchime/m-p/5300955#M3426 <P>My smart doorchime arrived yesterday, spent over an hour talking to 3 different people from sky. Last person suggested watching YouTube videos as that's what she was doing.i cannot sync, don't have a spare portal in router. I can't believe they are selling a product they cannot help with. Thinking of just sending it back.</P> Fri, 19 Jun 2026 11:57:33 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Smart-not-so-smart-doorchime/m-p/5300955#M3426 Scarymary666 2026-06-19T11:57:33Z