topic Sky Protect Device Insurance in Sky Protect & Smart Home

Sky Protect Device Insurance

WelshGeezer — Thu, 11 Jun 2026 09:38:26 GMT

I recently took out a Sky Protect Device plan to cover three glass TV's, so far so good.

When I sign in to skyprotect.com I see the following:

There are no model numbers, serial numbers etc. That can't be right? How do I know which one is which?

lettice — Thu, 11 Jun 2026 12:33:33 GMT

That's not that helpful, I agree.

Have mentioned in our closed forum area to get this looked at or passed on for Sky/D&G to be made aware.

stereohaven — Thu, 11 Jun 2026 13:05:37 GMT

Have you called Domestic & General who administer this service and asked?

Their contact details are here (I cannot post a number): https://www.skyprotect.com/faq/sky-equipment

I agree with everything you say, but as I understand it, this service (and the page you refer to), is owned and managed by D&G, not Sky.