topic Re: Sky smart home indoor camera doesn’t record in Sky Protect & Smart Home

Sky smart home indoor camera doesn’t record

Chantelle+hewitso — Sat, 16 May 2026 10:32:24 GMT

I have just recently got the indoor camera and ring door bell. The ring door bell works fine and records but the indoor camera doesn't record. It only shows live feed. I've disconnected it and reconnected it, I've rebooted it, I've updated it and set the armed activity zone but it still doesn't record.

Re: Sky smart home indoor camera doesn’t record

lettice — Sat, 16 May 2026 10:52:21 GMT

The indoor camera only records when you are away from your home and arming is enabled (either in auto or manual arming mode) when an armed event happens.

Re: Sky smart home indoor camera doesn’t record

Jimbo-77 — Wed, 10 Jun 2026 23:02:11 GMT

My indoor camera is manually armed and no recording/clips. I have rebooted and have full signal and live feed with activity zone set and motion sensitivity set. Jumping up and down in front and nothing records. Sky said must be hardware fault and sent replacement, same issue, no recording.