Doorbell

Ford1812 — Tue, 09 Jun 2026 13:15:47 GMT

Why is the light on my sky doorbell constant orange,

We have tried all the troubleshooting issues with sky over the phone still orange light

Settings is asking to update firmware but it just won't update

Any help would be appreciated

Thanks

Re: Doorbell

lettice — Tue, 09 Jun 2026 13:32:03 GMT

Can you try repowering your chime and also power off the doorbell and leave off for ten minutes, using the on/off switch at the back.

Assume your doorbell is within a decent range of the Chime, more below.

Try also, if it asks for you dates to make sure Chime does it's uodate and then having the doorbell close by do the doorbell one. Sometimes on first install it needs that, future updates should just happen automatically.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doorbell-and-chime-understanding-your-signal-nav/articles/sky-smart-home-doorbell-and-chime-understanding-your-signal

topic Doorbell in Sky Protect & Smart Home

Doorbell

Re: Doorbell