Smart doorbell

Chloef1 — Mon, 08 Jun 2026 10:11:19 GMT

Person detection always says error, therefore we don't get notifications on the app

Re: Smart doorbell

lettice — Mon, 08 Jun 2026 10:41:11 GMT

Wher are you seeing this error.

Can you explain a bit more on where and exactly what the error says?

Have a read and adjust some settings for the activity zone as per this Sky help article.

Plus make sure your doorbell is getting a good signal with your chime. It might help to move it a bit closer.