https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Firmware-update/m-p/5285204#M3222 <P>Hi, just had new doorbell today, it's been on firmware update for ages, but I have been charging it also. Am I correct that the update won't happen until fully charged?&nbsp;</P> Thu, 28 May 2026 17:14:28 GMT Gez62 2026-05-28T17:14:28Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Firmware-update/m-p/5285204#M3222 <P>Hi, just had new doorbell today, it's been on firmware update for ages, but I have been charging it also. Am I correct that the update won't happen until fully charged?&nbsp;</P> Thu, 28 May 2026 17:14:28 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Firmware-update/m-p/5285204#M3222 Gez62 2026-05-28T17:14:28Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Firmware-update/m-p/5285295#M3224 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4694020">@Gez62</a>&nbsp; The device needs to be on and if it is switched off while being charged it will not complete.</P> Thu, 28 May 2026 18:28:36 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Firmware-update/m-p/5285295#M3224 Highlinder 2026-05-28T18:28:36Z