https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5114927#M2889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4504108">@Butcher5</a>&nbsp;</P> <P>As you have posted in the Sky Protect forum are you asking about this ?</P> Mon, 13 Oct 2025 18:28:46 GMT caesarome 2025-10-13T18:28:46Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5114672#M2887 <P><BR />I have got a 10th generation iPad which is on contract from February 2025. It was working well but now the battery won't charge</P> Mon, 13 Oct 2025 13:30:55 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5114672#M2887 Butcher5 2025-10-13T13:30:55Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5114927#M2889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4504108">@Butcher5</a>&nbsp;</P> <P>As you have posted in the Sky Protect forum are you asking about this ?</P> Mon, 13 Oct 2025 18:28:46 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5114927#M2889 caesarome 2025-10-13T18:28:46Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5115752#M2893 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4504108">@Butcher5</a>&nbsp;</P> <P>&nbsp;</P> <P>If the hardware is covered by an existing Sky Protect Device Insurance policy then details on how to make a claim are here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/claim-on-sky-protect" target="_blank" rel="noopener">https://www.sky.com/help/articles/claim-on-sky-protect</A>&nbsp;</P> Tue, 14 Oct 2025 17:15:02 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Faulty-iPad-battery/m-p/5115752#M2893 TimmyBGood 2025-10-14T17:15:02Z