https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-Protect/m-p/5058486#M2818 <P>In the Sky Protect app, you can add or uninstall devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) by selecting Devices under Settings.</P> <P>You can only change a device as above as a Primary user.</P> <P>If you have created a secondary user for another member of your household, they cannot change devices.</P> <P>&nbsp;</P> <P>If by device you mean you have changed to a different phone/tablet, just login to the Sky Protect app with your Sky email and password you currently use on your phone/tablet device and login. You do not need to remove the older phone/tablet, just log out of the Sky Protect app on it and login with either the Primary or Secondary email and password you were previously using.</P> <P>You can run as a Primary user on multiole phones and tablets &nbsp;at the same time, if you so wish.<SPAN>.</SPAN></P> <P>&nbsp;</P> <P>A secondary user can<SPAN>&nbsp;do everything a primary user can except remove and add other users/devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) or change consent settings</SPAN></P> Wed, 13 Aug 2025 11:14:41 GMT lettice 2025-08-13T11:14:41Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-Protect/m-p/5058457#M2817 How do you change your devices on Sky Protect Wed, 13 Aug 2025 10:49:07 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-Protect/m-p/5058457#M2817 Nigel-London62 2025-08-13T10:49:07Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-Protect/m-p/5058486#M2818 <P>In the Sky Protect app, you can add or uninstall devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) by selecting Devices under Settings.</P> <P>You can only change a device as above as a Primary user.</P> <P>If you have created a secondary user for another member of your household, they cannot change devices.</P> <P>&nbsp;</P> <P>If by device you mean you have changed to a different phone/tablet, just login to the Sky Protect app with your Sky email and password you currently use on your phone/tablet device and login. You do not need to remove the older phone/tablet, just log out of the Sky Protect app on it and login with either the Primary or Secondary email and password you were previously using.</P> <P>You can run as a Primary user on multiole phones and tablets &nbsp;at the same time, if you so wish.<SPAN>.</SPAN></P> <P>&nbsp;</P> <P>A secondary user can<SPAN>&nbsp;do everything a primary user can except remove and add other users/devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) or change consent settings</SPAN></P> Wed, 13 Aug 2025 11:14:41 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-Protect/m-p/5058486#M2818 lettice 2025-08-13T11:14:41Z