topic Re: Help in Sky Protect & Smart Home

Help

natjones38 — Thu, 26 Jun 2025 19:03:16 GMT

Please can anyone help I have sky protect and my tv (not glass ) but my Samsung that's on my list of things insured has just failed of the wall smashing the screen! It's to late to call them! Will they collect my tv ? Shall I take photos ? What happens next as I've never claimed in 15 years

Re: Help

caesarome — Fri, 27 Jun 2025 12:57:50 GMT

@natjones38

This link contains a phone number to call them on:

https://www.sky.com/help/articles/claim-on-sky-protect

Re: Help

Anonymous — Fri, 27 Jun 2025 13:18:09 GMT

@natjones38 Hope you get it sorted quickly. What's happened to you is why I would never wall mount a TV. I'd be worrying all the time, especially as mine's a 55" Glass Gen Two, so a hefty bit of kit!

At least you have the insurance in place.