topic Doorbell Update in Sky Protect & Smart Home

Doorbell Update

Pip7323 — Thu, 29 Jun 2023 18:00:28 GMT

My doorbell won't update with the new update.

Anybody else having trouble?

Re: Doorbell Update

Tim+Adams — Fri, 07 Jul 2023 10:12:32 GMT

Hi @Pip7323

Have you tried turning the doorbell off with the switch on the back, then wait a few mins and back on?

Thanks,

Tim

Re: Doorbell Update

Pip7323 — Sat, 15 Jul 2023 12:24:34 GMT

Ended up turning the chime on and off. That sorted it.

Re: Doorbell Update

Samuel1994 — Sat, 27 Apr 2024 15:25:21 GMT

Got my security pack today, and my doorbell is still updating after 15-20 minutes is this still an issue? I've tried repairing and turning it off and back on but still the same problem

Re: Doorbell Update

lettice — Sun, 28 Apr 2024 07:19:18 GMT

@Samuel1994 wrote:
Got my security pack today, and my doorbell is still updating after 15-20 minutes is this still an issue? I've tried repairing and turning it off and back on but still the same problem

I know you have said you have turned the doorbell off.
Try turning it off for longer.
Remove from charging, turn the switch to off at the back of the doorbell and leave off for at least ten minutes.

Switch back on and connect the charging cable.
Then place on charge for at least 6-8 hours or overnight.