topic Re: Sky Protect in Sky Protect & Smart Home

Sky Protect

Kezzalou23 — Tue, 20 May 2025 07:36:46 GMT

Why has my Sky Protect been cancelled please? I called last week and made some changes to devices on my policy. Then today I received an email saying my policy has been cancelled? Thanks

Re: Sky Protect

lettice — Tue, 20 May 2025 07:42:54 GMT

Sounds like as you are asking about devices, so expect you mean the Sky Protect Device Insurance.

You will need to call the number given in this Sky help article for help on this;

https://www.sky.com/help/home/sky-protect/sky-protect-device-insurance/articles/sky-protect-frequently-asked-topics

Re: Sky Protect

peter-marlow+1966 — Thu, 22 May 2025 05:21:34 GMT

That email will be to cancel your old policy as you have made changes and a new policy will have been set-up, I did the same thing in March added another device got an email says thankyou for canceling your policy phoned them and my new policy was set-up