topic Re: Switching from policy expert to sky in Sky Protect & Smart Home

Switching from policy expert to sky

Ronlin — Fri, 20 Dec 2024 14:30:44 GMT

Switching credit said that they will reimburse a cancellation fee that I've encountered with policy expert. I have sent endless emails plus post the documents to switching credit. This has been going on for 2 weeks. The replies to my endless email are asking me for the same information which I keep sending to sky. The cancellation fee is £25. Why is Sky making it difficult for customers to get the cancellation fee reimbursed??

Re: Switching from policy expert to sky

Ronlin — Fri, 20 Dec 2024 16:29:55 GMT

Can SWITCHING CREDIT please answer as there is no other way that I can contact you

Re: Switching from policy expert to sky

TimmyBGood — Sun, 22 Dec 2024 07:56:42 GMT

@Ronlin

https://www.sky.com/help/articles/protect-smart-home-insurance-switch-credit

There is an email address and a postal address on the page.

There also appear to be multiple caveats on the offer.