topic Re: When mobile phone excess is paid in Sky Protect & Smart Home https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844830#M2364 <P>It mobile phone excess 75 phones been collected by dpd but no excess taken as of yet wondering when this will be&nbsp;</P> Sat, 07 Dec 2024 20:45:01 GMT Amou1 2024-12-07T20:45:01Z When mobile phone excess is paid https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844438#M2361 <P>Hi I'm asked for repair on mobile phone booked in online and have for collection when do I need to pay excess please many thanks&nbsp;</P> Sat, 07 Dec 2024 12:49:24 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844438#M2361 Amou1 2024-12-07T12:49:24Z Re: When mobile phone excess is paid https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844514#M2362 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4272255">@Amou1</a>&nbsp;</P> <P>Sorry but your post isn't very clear, what excess are you being asked to pay ?</P> Sat, 07 Dec 2024 13:53:29 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844514#M2362 caesarome 2024-12-07T13:53:29Z Re: When mobile phone excess is paid https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844535#M2363 <P>Assume you had your mobile repaired under Sky Device insurance.</P> <P>Mobile phones do have an excess charge of £75.</P> <P>&nbsp;</P> <P>Might be worth a call to the device insurance number here to find out how you will pay your excess.</P> <P><A href="https://www.sky.com/help/articles/sky-protect-frequently-asked-topics" target="_blank">https://www.sky.com/help/articles/sky-protect-frequently-asked-topics</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 07 Dec 2024 14:17:01 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844535#M2363 lettice 2024-12-07T14:17:01Z Re: When mobile phone excess is paid https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844830#M2364 <P>It mobile phone excess 75 phones been collected by dpd but no excess taken as of yet wondering when this will be&nbsp;</P> Sat, 07 Dec 2024 20:45:01 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/When-mobile-phone-excess-is-paid/m-p/4844830#M2364 Amou1 2024-12-07T20:45:01Z