https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Deleted-Video-Clips/m-p/4753872#M2097 <P>I would like to know how I can stop secondary users from deleting video clips from the app,&nbsp;</P><P>It shows a list of things that they can do but no option to edit these settings.</P><P>&nbsp;</P><P>Also how do I retrieve clips that have been deleted manually from the app. (less than 30 days so would not have been deleted from the server yet.)</P> Wed, 18 Sep 2024 15:36:23 GMT fionajfleming 2024-09-18T15:36:23Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Deleted-Video-Clips/m-p/4753872#M2097 <P>I would like to know how I can stop secondary users from deleting video clips from the app,&nbsp;</P><P>It shows a list of things that they can do but no option to edit these settings.</P><P>&nbsp;</P><P>Also how do I retrieve clips that have been deleted manually from the app. (less than 30 days so would not have been deleted from the server yet.)</P> Wed, 18 Sep 2024 15:36:23 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Deleted-Video-Clips/m-p/4753872#M2097 fionajfleming 2024-09-18T15:36:23Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Deleted-Video-Clips/m-p/4755273#M2098 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3555244">@fionajfleming</a>&nbsp;wrote:<BR /> <P>I would like to know how I can stop secondary users from deleting video clips from the app,&nbsp;</P> <P>It shows a list of things that they can do but no option to edit these settings.</P> <P>&nbsp;</P> <P>Also how do I retrieve clips that have been deleted manually from the app. (less than 30 days so would not have been deleted from the server yet.)</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3555244">@fionajfleming</a>&nbsp;I dont think there is any way to stop&nbsp; secondary users from deleting video clips except from removing them as secondary users.</P> <P>I also think that by deleting then from your phone/tablet this removes them from cloud storage as nothing is actually stored on ypur device&nbsp;</P> Thu, 19 Sep 2024 17:04:28 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Deleted-Video-Clips/m-p/4755273#M2098 Laing1 2024-09-19T17:04:28Z