https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678580#M1841 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4104570">@Catherine58</a>&nbsp; Seems captures are now available again? Is this the same for yourself?</P> Thu, 27 Jun 2024 20:15:50 GMT Highlinder 2024-06-27T20:15:50Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678520#M1839 <P>So tonight picking up on alerts to my video doorbell that I had motion detection recording, but going to view it a number of mnutes later nothing is coming up at all.</P><P>&nbsp;</P><P>This was working fine early on today and checking back even yesterdays recordings I am no longer able to view these. I have logged out of the app and back in. Dropped the connection on the chime to see if this would help and no change.</P><P>&nbsp;</P><P>The thing about this is that I can still view the live image and did take a manual recording and even this is not available to view.</P> Thu, 27 Jun 2024 19:04:15 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678520#M1839 Highlinder 2024-06-27T19:04:15Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678551#M1840 <P>I have exactly the same problem. Started after 4pm today.&nbsp;</P> Thu, 27 Jun 2024 19:31:24 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678551#M1840 Catherine58 2024-06-27T19:31:24Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678580#M1841 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4104570">@Catherine58</a>&nbsp; Seems captures are now available again? Is this the same for yourself?</P> Thu, 27 Jun 2024 20:15:50 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-captures-recordings/m-p/4678580#M1841 Highlinder 2024-06-27T20:15:50Z