topic Re: Video doorbell only lasts 2 days in Sky Protect & Smart Home

Video doorbell only lasts 2 days

Dannyt7 — Sat, 08 Jun 2024 08:44:16 GMT

I have recently purchased sky protect package. Charged the doorbell twice now. Will only last 2 days. So i have to charge every 2 days. Pointless !!!

Re: Video doorbell only lasts 2 days

Highlinder — Sat, 08 Jun 2024 15:42:28 GMT

@Dannyt7 What strength is the signal that you have on the doorbell? How many bars does it have?

Re: Video doorbell only lasts 2 days

Laing1 — Mon, 10 Jun 2024 17:40:19 GMT

@Dannyt7 wrote:

I have recently purchased sky protect package. Charged the doorbell twice now. Will only last 2 days. So i have to charge every 2 days. Pointless !!!

@Dannyt7 how long are you charging the doorbell for ?

Re: Video doorbell only lasts 2 days

DirktheDirk — Fri, 14 Jun 2024 08:43:20 GMT

This is unfortunately normal, especially if you have a thick wall between the chime and camera. The antenna on the chime and camera is extremely weak, on the chime the antenna is directly behind the speaker therefore also impacting signal strengh. Unless you have them right next to each other with no obstacles inbetween the battery will litteraly last more than a month (I have tested this but totally useless of course) As soon as you introduce an obstacle, even as thin as a plaster board between the chime and camera the signal between the two start to degrade exponentially, the camera will then boost its signal output therefore consuming a LOT more battery.

IT DOES NOT MATTER HOW YOU CHARGE THE CAMERA, you can charge it via the chime or any USB charger it MAKES NO DIFFERENCE. I have opened the chime and camera to look at the chipset and vendor to see if there is a way to get more information but there is nothing on the internet. I was thinking about soldering in a larger antenna but its more practical to just buy a better system.

Re: Video doorbell only lasts 2 days

Dannyt7 — Fri, 14 Jun 2024 21:24:16 GMT

I am charging it about 12 ish hours. Until fully charged.

Re: Video doorbell only lasts 2 days

JudeY — Thu, 01 May 2025 20:03:49 GMT

I've tried every suggestion regarding charging the video doorbell, the longest it's lasted is a week, last time it was 2 days.

Unfortunately I wouldn't recommend this doorbell.