topic Re: Missed Engineer in Sky Protect & Smart Home

Missed Engineer

Annoyed70 — Tue, 31 Oct 2023 20:26:01 GMT

Engineer did not keep appointment as arranged.

caesarome — Tue, 31 Oct 2023 21:40:08 GMT

Why were they due to visit you ?

Annoyed70 — Tue, 31 Oct 2023 21:53:44 GMT

A fault showed up on the system checker and I was asked to contact them . A visit was arranged for anengineer to visit

caesarome — Tue, 31 Oct 2023 21:56:19 GMT

Does anything show here regarding this engineer visit:

If not I would get in touch with them again tomorrow.

Annoyed70 — Tue, 31 Oct 2023 22:00:20 GMT

Engineer to visit

Paulg311 — Tue, 30 Apr 2024 15:14:02 GMT

We had notification of a nooked appointment to try and resolve a broadband issue but despite rescheduking all

my appointments for the day to accommodate the appointment the engineer failed to attend (again). Extremely frustrated!!!

TimmyBGood — Wed, 01 May 2024 09:08:39 GMT

@Paulg311 wrote:

We had notification of a nooked appointment to try and resolve a broadband issue

Presumably not a Sky Protect issue though: neither insurance scheme covers broadband.