https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-protect-app/m-p/4621192#M1676 I have recently got the sky protect tech , managed to get it on my hubby's phone but not on mine or my tablet , the live feed on the doorbell gives sound but no picture on the tablet but nothing on my phone, I just get ACCESS DENIED each time I try and open the app My phone is samsung galaxy S23 ultra and samsumg tablet my hubby's phone is Samsung S20 FE which is the one that works , o and it works on my I PaD HELP XXXXX Wed, 17 Apr 2024 17:49:38 GMT barry+and+gillie 2024-04-17T17:49:38Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-protect-app/m-p/4621192#M1676 I have recently got the sky protect tech , managed to get it on my hubby's phone but not on mine or my tablet , the live feed on the doorbell gives sound but no picture on the tablet but nothing on my phone, I just get ACCESS DENIED each time I try and open the app My phone is samsung galaxy S23 ultra and samsumg tablet my hubby's phone is Samsung S20 FE which is the one that works , o and it works on my I PaD HELP XXXXX Wed, 17 Apr 2024 17:49:38 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Sky-protect-app/m-p/4621192#M1676 barry+and+gillie 2024-04-17T17:49:38Z