topic Change address in Sky Protect & Smart Home

Change address

Adamt5486 — Wed, 13 Mar 2024 10:18:49 GMT

Hello

I'm trying to change my address on my sky protect account.

I changed the address on all my sky services in January but they haven't updated sky protect, and there is no option to change it online on the sky protect website.

Adam

Re: Change address

TimmyBGood — Wed, 13 Mar 2024 11:05:39 GMT

@Adamt5486

Is that Device Insurance or Building & Contents?

The latter can't be just an address change, because premiums may be drastically different depending on the new location.

Sky subscription service (broadband/television/mobile) isn't actually directly linked to the insurance products: they are separate business.

Re: Change address

Adamt5486 — Wed, 13 Mar 2024 11:05:09 GMT

It's just device insurance

Adam

Re: Change address

TimmyBGood — Wed, 13 Mar 2024 11:07:21 GMT

@Adamt5486

I'd suggest phoning the Claims number here: they should be able to redirect to general customer service.

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics