topic Door bell only turned on? in Sky Protect & Smart Home

Door bell only turned on?

Matt94 — Sun, 18 Feb 2024 12:47:42 GMT

Please can someone suggest the easiest way to turn off all notifications on Sky Protect devices except for the door bell? Is the only way to go into any device and turn off the notifications?

Thanks

Re: Door bell only turned on?

lettice — Sun, 18 Feb 2024 13:00:18 GMT

Within the Sky Protect app, select the sensor device you wish to alter.

For instance, select one of your door sensors on the home page of the app.

Click on the cog wheel top right and turn off the 'Push notification' tab.

Do this for each of your sensors, making sure the doorbell notification is set to On.

Re: Door bell only turned on?

Jphow — Sun, 18 Feb 2024 19:04:44 GMT

That doesn't work it doesn't give you the option apart from on the door bell. I'd like to be able to do the same as sick of getting notification everytime someone goes to the kitchen

Re: Door bell only turned on?

lettice — Sun, 18 Feb 2024 19:38:11 GMT

The on off option is shown below, with the arrow. It is available as mentioned above per each device, this example being one of the contact sensors:

Re: Door bell only turned on?

Jphow — Sun, 18 Feb 2024 19:46:35 GMT

doesn't give me that option

Re: Door bell only turned on?

Highlinder — Sun, 18 Feb 2024 20:04:20 GMT

@lettice Just had a look at that option is not available in the Indoor camera.

Re: Door bell only turned on?

lettice — Sun, 18 Feb 2024 20:16:14 GMT

@Jphow

That is the indoor camera, not one of the sensors (leak, motion, door contacts)

The indoor camera when in 'armed' mode will send a notification if someone is detected in the house, as in armed mode it's assuming an intruder.

If it is a family member still in the house when it is in 'armed' mode, it obviously will detect them, thinking they are an intruder as above.

The possible options for the indoor camera will be to turn motion and sound off if you require no notifications in 'armed' mode or perhaps set a better activity zone that does not capture the traffic through the area etc.

You will still be able to view the indoor camera in 'armed' mode and make a manual screenshot and recording.

Re: Door bell only turned on?

Jphow — Sun, 18 Feb 2024 20:20:26 GMT

I see.

I just wanted so I didn't get the push notifications everytime someone goes in and out but for it to record them.