topic Update failed for doorbell and chime in Sky Protect & Smart Home

Update failed for doorbell and chime

crazy.lady1002 — Wed, 17 Jan 2024 16:51:26 GMT

Hi I've tried updating my firmware on both chime and doorbell cam they keep failing, it's now unusable they are just items that I have that don't work, absolutely pointless

Re: Update failed for doorbell and chime

lettice — Thu, 18 Jan 2024 06:29:56 GMT

Pull the power plug out of the chime and leave off for at least ten minutes.

Also or the doorbell, turn it off using the switch under the flap on the rear, the switch is next to the charging usb port.
Plug the chime back in after its ten minutes off power and let it reconnect with a blue solid light.

Then, turn on the doorbell and let it connect.

Might be worth also giving the doorbell a full charge, by charging via the chime overnight or for at least 8 hours.

Re: Update failed for doorbell and chime

Davidls — Sat, 04 May 2024 09:22:27 GMT

My camera has been failing an update now for over 48 hours, followed all the advice on here but still failing. Is it just a fancy door ornament now?

Re: Update failed for doorbell and chime

Smee11111 — Sun, 03 May 2026 17:26:50 GMT

Same here. And we're away on holiday tomorrow so its packed up - not for the first time- just when we need it the most. I've spent a lot of time on it today when i need to be doing other things. Honestly its so frustrating.