https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Chime-continues-with-blue-flashing-light-during-installation/m-p/4514501#M1176 <P>Update:</P><P>&nbsp;</P><P>Contacted Sky and after transfers to three different departments eventually discussed issue with Matt.&nbsp; A replacement doorbell and chime unit are to be despatched.</P> Tue, 19 Dec 2023 17:06:20 GMT WRoger 2023-12-19T17:06:20Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Chime-continues-with-blue-flashing-light-during-installation/m-p/4510799#M1143 <P>After recharging the doorbell the light on the chime unit would not stop flashing a blue light.&nbsp; This was also occurring on the doorbell as well.</P><P>&nbsp;</P><P>I have had these two devices off for the last couple of days and removed same from the app.&nbsp; On trying to reinstall the chime continues to flash the blue light and will not turn solid blue to enable me to progress to the next stage of installation.</P><P>&nbsp;</P><P>This is the third time I have had to reinstall the product - it appears to be very unreliable.</P> Fri, 15 Dec 2023 17:47:42 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Chime-continues-with-blue-flashing-light-during-installation/m-p/4510799#M1143 WRoger 2023-12-15T17:47:42Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Chime-continues-with-blue-flashing-light-during-installation/m-p/4514501#M1176 <P>Update:</P><P>&nbsp;</P><P>Contacted Sky and after transfers to three different departments eventually discussed issue with Matt.&nbsp; A replacement doorbell and chime unit are to be despatched.</P> Tue, 19 Dec 2023 17:06:20 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Chime-continues-with-blue-flashing-light-during-installation/m-p/4514501#M1176 WRoger 2023-12-19T17:06:20Z