https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-completely-dead/m-p/4503543#M1107 <P>Ive only charged my video doorbell 3 times and the battery has completely failed, before this happened i was completely happy with the product, has any one else suffered this happening.?</P> Fri, 08 Dec 2023 19:12:08 GMT TeddyB14 2023-12-08T19:12:08Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-completely-dead/m-p/4503543#M1107 <P>Ive only charged my video doorbell 3 times and the battery has completely failed, before this happened i was completely happy with the product, has any one else suffered this happening.?</P> Fri, 08 Dec 2023 19:12:08 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-completely-dead/m-p/4503543#M1107 TeddyB14 2023-12-08T19:12:08Z https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-completely-dead/m-p/4504633#M1110 <P>Try turning the on/off switch under the doorbell flap to off and leave off for at least ten minutes.<BR />Turn switch back on and then charge the doorbell using the supplied usb cable via the chime usb port overnight or for at least 8 hours.<BR />Iit will be flashing yellow and blue when charging and be a stable light when finished.</P> Sun, 10 Dec 2023 08:17:08 GMT https://helpforum.sky.com/t5/Sky-Protect-Smart-Home/Video-doorbell-completely-dead/m-p/4504633#M1110 lettice 2023-12-10T08:17:08Z