topic Re: Another new Firmware QS013.502 in Archive

Another new Firmware QS013.502

Chrisee — Tue, 13 Dec 2022 08:36:05 GMT

Thought I would report another new firmware dropped over night version 13.502 no news as yet as to what this customer facing changes are included if any. The only visible change is the addition of a new line at the top of the System Management list of Entertainment 1.0 - I have heard the Stream/Glass OS referred to as the Entertainment OS before so that probably means little.

If Sky give us a heads up on what is in this release I will post in this thread.

Re: Another new Firmware QS013.502

SlenderRobert — Tue, 13 Dec 2022 08:55:16 GMT

Another one?! They're spoiling us now!

My puck did a weird thing this morning - was watching ITV1 then pressed home and was navigating down to the apps rail to select YouTube to watch some stuff on there. The screen then suddenly just went black, before I'd selected YouTube, but the ITV1 audio continued. I tried pressing home again but nothing happened. It wasn't a disconnection of the HDMI connection because my TV shows on-screen when the video input changes in any way. After about 10 seconds the funny coloured boot-up line appeared along the middle of the screen and the home menu suddenly reappeared. All the while, the audio from ITV1 had continued. Very strange.

I wonder if that was some kind of background firmware update happening?

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 09:09:27 GMT

Bug fixes hopefully 🙏

Re: Another new Firmware QS013.502

Cleveleysbob — Tue, 13 Dec 2022 09:51:33 GMT

I had exactly the same issue yesterday pm, watching prime video, mid programme telly went black, sound didn't continue then the sky logo appeared on screen after which the coloured start up line appeared and I was back to home screen. I assumed it was an update of sorts, but I'm only up to 13.009P on my tv and 13.007 on my puck.

65" Sky glass, sky Superfast broadband + 1 x luck with LG tv.

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 10:16:29 GMT

Don't worry folks - I will let you know when the roll out concludes!

Re: Another new Firmware QS013.502

Cleveleysbob — Tue, 13 Dec 2022 10:31:32 GMT

Nicetoknow we've a back marker. 😉

Re: Another new Firmware QS013.502

WelshPaul — Tue, 13 Dec 2022 10:59:31 GMT

My pucks are still running Q13/007.

Re: Another new Firmware QS013.502

Chrisee — Tue, 13 Dec 2022 11:09:12 GMT

Apparently it adds a "find my remote" function to Glass as in "Hello Sky, find my remote".Not working on my unit but others report it does and Inam not really bothered to be honest.

If you try usingbthe remote's mic it says "Its in you hand" 😀

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 11:14:18 GMT

Oh great 🙄

Sorting all the app link issues and bugs should be the priority here!

Oh well maybe 2023 will be the year 🤔

Re: Another new Firmware QS013.502

Paul+Boland — Tue, 13 Dec 2022 12:33:30 GMT

@Chrisee

QS013.502.00P

I got the updated firmware this morining

If sky glass mic turned on

Hello Sky

Find my remote

It's working on my Sky Glass

The remote beeps

To stop beeping press a button on the remote

Re: Another new Firmware QS013.502

WG+Wright — Tue, 13 Dec 2022 13:08:38 GMT

@Anonymous If the past is anything to go by then you and I will be waiting until the New Year!!!

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 13:41:35 GMT

@WG+Wright be very surprised that we get it before the New Year, as I think the software roll out date embargo is the end of this week - unless its a minor update then they may send it out to everyone this week. Unusual numbering for the Glass/Stream updates this time not sure we have seen a three digit suffix previously.

Re: Another new Firmware QS013.502

Jporch316 — Tue, 13 Dec 2022 13:41:35 GMT

Still no sign of the profiles .......

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 13:51:13 GMT

Looking forward to the profiles feature and wish they would allow us to remove shows from continue watching.

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 14:12:46 GMT

@Anonymous

Agree, roll out Profiles (I'm not interested) many are waiting.

Sort out continue watching to remove content no longer interested in or watched.

Sort out search that is so wanting.

Sort out Netflix

And all the time squash those bugs.

Not asking for much in the scale of things.

Re: Another new Firmware QS013.502

CardiffMan1992 — Tue, 13 Dec 2022 14:14:20 GMT

Wow find your remote i have seen so many people requesting this for devices and never ever used do people really lose there remotes that much?

Re: Another new Firmware QS013.502

Anonymous — Tue, 13 Dec 2022 14:16:15 GMT

@Jporch316 bet you've got profiles on your Firestick 😂

Re: Another new Firmware QS013.502

Jporch316 — Tue, 13 Dec 2022 14:28:39 GMT

@Anonymous

I ❤️ firestick

there we go - that's me relegated to last but one ...........

hoping skys profiles are going to be better

Re: Another new Firmware QS013.502

Cleveleysbob — Tue, 13 Dec 2022 14:45:20 GMT

@Chrisee

A question for you. On my Glass tv there is an option in settings to switch on or off the motion sensor. In Start up and Standby, you can have on or off the Auto Standby when no motion detected option. OK - no problems.

on my puck, connected to an LG tv. This option isn't available.

however, a warning is appearing at the top of the screen with alarming regularity saying more or less "are you still there? Pick up your handset or the tv will power down".

so, I don't have the option to turn this on or off, but it is active. Any clues? I'd prefer ability to turn it off, but can't, so don't understand why it's active. Is it just a glitch or is there something I can do?

Thanks in advance for any help.

65" SkyGlass tv, Sky Superfast broadband, 1 x puck to LG tv.

Re: Another new Firmware QS013.502

Cleveleysbob — Tue, 13 Dec 2022 14:52:44 GMT

@Jporch316

I didn't know you could use a Firestick or other streaming device with Glass. When did that become available?

also, does that mean you can use it to get Sports without Sky's exhorbitant monthly fee?

65" SkyGlass, Sky Superfast broadband, 1 x puck with LG tv.