topic Re: Unable to remove thumbnail picture in Archive

Unable to remove thumbnail picture

Kll982 — Sat, 14 May 2022 14:49:45 GMT

I have a new sky q box for tv but am unable to remove thumbnail (inset) picture in top left. How do I get to full screen please. I've tried everything

Re: Unable to remove thumbnail picture

lettice — Sat, 14 May 2022 15:02:06 GMT

If you are talking about navigating from the Sky Q home screen to watching live TV, hit the Back key on your remote located next to the Home button.

It might be worth having a read of the Sky Q help pages online for all the remote functions and by clicking on the link under Your buttons, all explained here;
Using my remote | Sky Help | Sky.com

Re: Unable to remove thumbnail picture

Kll982 — Sat, 14 May 2022 15:04:16 GMT

Thank you for your help

Re: Unable to remove thumbnail picture

Kll982 — Mon, 16 May 2022 14:51:01 GMT

I understand thank you but if Sky want any feedback - I think that it's a bad idea. I have trouble avoiding the football scores when I turn the tv on and would much prefer not to have the small screen on show

Re: Unable to remove thumbnail picture

TimmyBGood — Mon, 16 May 2022 15:01:20 GMT

@Kll982 wrote:

and would much prefer not to have the small screen on show

That's been a fairly frequent comment since Q was lauched in 2016, but Sky have been disinclined to change it so far, which I'd suggest makes it fairly unlikely now.

Re: Unable to remove thumbnail picture

oldfella — Mon, 16 May 2022 15:03:07 GMT

@Kll982 wrote:

I understand thank you but if Sky want any feedback - I think that it's a bad idea. I have trouble avoiding the football scores when I turn the tv on and would much prefer not to have the small screen on show

Hi @Kll982

When you turn the TV on with the standby button after a very brief pause, press the Dismiss button (left of Home button)

By the time the Q box comes on it will be on full screen last channel.