topic Re: SKY VIP National Trust reward in Archive

SKY VIP National Trust reward

themeads1 — Thu, 08 Jul 2021 09:04:08 GMT

Hi.

I was fortunately awarded a National Trust award recently. I redeemed the award but having a nightmare trying to become a member for a day with the temporary memership number let alone book a location.

I have lost the page with the exempt locations but in the meantime have spent a few hours already trying to process this.

Can you advise please.

Kind regards

Angela Kelly

Re: SKY VIP National Trust reward

Katie+H+2020 — Thu, 08 Jul 2021 15:48:01 GMT

Hi,

I am having exactly the same problem! I have my one day membership number but having no luck booking anywhere and as you said I no longer have the page regarding details.

Hopefully someone can help 🙂

Katie

Re: SKY VIP National Trust reward

mags5457 — Sat, 10 Jul 2021 16:04:52 GMT

I have also had the same problem

As NT were only taking bookings for a week ahead at the time of accessing the site, I now am unable to get back in to book for next weekend.

So annoying.

Re: SKY VIP National Trust reward

themeads1 — Sun, 11 Jul 2021 08:51:55 GMT

Not impressed at all with NT!!

Made several phone calls (voicemails) and emails. One lady emailed me back and said she'd look into it but hasn't done as yet.

Angela

Re: SKY VIP National Trust reward

mags5457 — Mon, 12 Jul 2021 15:14:08 GMT

I may have solved the problem

search your emails for the validated NT membership from Weticketit.

i have been informed by Sky to take this email with me when visiting the NT property.

most no longer require booking.

hope this helps.

Re: SKY VIP National Trust reward

SE+Somerset — Tue, 13 Jul 2021 10:42:58 GMT

Looking at 'my rewards' I discovered I have been lucky and been rewarded with a National Trust day. It shows a date of 10 June, but I have no email from SKY VIP on this date or subsequently informing how I claim this.

Are you please able to advise?

Thank you

Re: SKY VIP National Trust reward

themeads1 — Tue, 13 Jul 2021 16:46:16 GMT

I had a response from Berrington Hall, Leominster who said could use it there. I am hoping so anyway.

Re: SKY VIP National Trust reward

mags5457 — Tue, 13 Jul 2021 17:44:27 GMT

You needed to validate your reward before a certain date so you may have missed out.

Re: SKY VIP National Trust reward

Bobbybob123 — Tue, 20 Jul 2021 08:20:27 GMT

I validated my reward before the cut off date, but haven't received any booking instructions,please help!

Re: SKY VIP National Trust reward

themeads1 — Tue, 20 Jul 2021 09:14:47 GMT

Most places you don't need to book. However, I did email a couple of locations and left voicemails and someone did come back to me from Berrington Hall, who said I could use it.

Went last Thursday and took my printed message with my code from Sky and no problem. Had a lovely day there. Interesting history of the house and it's family members and of course the Walled Garden was very nice. Deck chairs were placed in the little orchard for people to take a break and relax. Recommended.

Re: SKY VIP National Trust reward

mags5457 — Tue, 20 Jul 2021 09:15:05 GMT

@Bobbybob123 We used ours on Saturday.

To start with I was told they were no longer valid but I pointed out that the expiry day was September. Had no problem after that.

All they required was the Sky VIP code so print off you email showing you have received the award and take that.

I contacted Sky and they sent me a copy of the confirmation email to show my code had been validated.

Hope this helps