topic Re: Unable to access my accuont through firefox in Archive

Unable to access my accuont through firefox

Harriett139 — Wed, 30 Jun 2021 10:42:51 GMT

I am getting this error message today, Anyone have any ideas:

Access Denied

You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f6965272c623a2768747470733a2f2f7777772e736b792e636f6d2f6965277d" on this server.

Reference #18.779ad817.1625049488.b3840e9

Did not have this issue prior to today. Can get in through Chrome but prefer firefox

Re: Unable to access my accuont through firefox

GD1 — Wed, 30 Jun 2021 10:46:20 GMT

@Harriett139 Have you tried a different browser?

Re: Unable to access my accuont through firefox

Harriett139 — Wed, 30 Jun 2021 10:47:53 GMT

If you read the message i said that i had but i would prefer to use Firefox. the issue is with firefox. I have cleared the history and the cache.

Re: Unable to access my accuont through firefox

Mark39 — Wed, 30 Jun 2021 11:49:34 GMT

@Harriett139 wrote:

If you read the message i said that i had but i would prefer to use Firefox. the issue is with firefox. I have cleared the history and the cache.

If you can still access the website via Chrome, it does indeed point to a problem with Firefox. Perhaps their support will be able to help.

Re: Unable to access my accuont through firefox

caesarome — Wed, 30 Jun 2021 12:30:48 GMT

Have you checked that it is not any add ons you have installed that could be causing this. Try disabling them one by one to see what happens