topic Re: Sky go on iPad in Archive

Sky go on iPad

S.med93 — Tue, 21 Jun 2022 18:04:02 GMT

Hi, I wonder if anyone is having the same problem,

I have been using sky go for years and it has worked fine. However now if I try and watch a recorded programme on my sky go the programme closes but the sound keeps playing.

i have tried deleting and re starting the app with the same problem

does anyone have any ideas please

Re: Sky go on iPad

Tom-W19 — Wed, 22 Jun 2022 09:07:02 GMT

Hi S.med93

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky go on iPad

Lisa-P1987 — Fri, 24 Jun 2022 11:14:15 GMT

Update – We are still looking to help you S.med93. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂