topic Re: Sky mobile piggybank in Archive

Sky mobile piggybank

Emb300302 — Sat, 19 Mar 2022 10:54:01 GMT

Hi I am trying to access my sky mobile to roll back piggybank data and i put all information in last name, postcode and account digits and it says the account is already linked and won't let me go any further please advise.

Re: Sky mobile piggybank

63johnw — Sat, 19 Mar 2022 11:06:30 GMT

Hi @Emb300302 i have escalated your post to sky so look out for a blue speech bubble on here inviting you to a private chat.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Sky mobile piggybank

Lisa-P1987 — Sat, 19 Mar 2022 11:47:17 GMT

Thank you for escalating this. We have now sent Emb300302 an invite to chat 🙂

Re: Sky mobile piggybank

dmy24 — Mon, 21 Mar 2022 12:09:43 GMT

Hi @Emb300302, we have now closed your escalation due to it not being accepted in the last 48 hours. If you still require help please let us know and we can re escalate this for you 🙂