topic Re: SkyQ in Archive

SkyQ

Hannahgwill9 — Sat, 22 Oct 2022 15:16:31 GMT

Can I cancel my sky q box please, no longer want

Re: SkyQ

oldfella — Sat, 22 Oct 2022 15:17:42 GMT

@Hannahgwill9 wrote:

Can I cancel my sky q box please, no longer want

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: SkyQ

Daniel0210 — Sat, 22 Oct 2022 15:20:40 GMT

@Hannahgwill9

In addition ~ The latest T’s and C’s for TV subscriptions explicitly state you can't cancel your TV subscription during a minimum discounted term unless agreed to by Sky. If/When you are out of contract you need to contact Sky to reduce any part of your package or cancel it completely giving the required notice of 31 days. If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back.