topic Text Offer Sneaky Tactics in Archive

Text Offer Sneaky Tactics

Rojow — Tue, 04 Oct 2022 14:57:34 GMT

Sky TV customers, please be aware that text messages sent with offers can very easily renew your contract with little option to review. Not very fair or friendly, particularly for vulnerable customers. Poor show indeed. Do not sign in to your account if you are in any doubt.

Ordinarily, there is a review process prior to accepting a new contract. Not in the case of such a text offer, though. And then it's suggested that this can't be undone.

Re: Text Offer Sneaky Tactics

caesarome — Tue, 04 Oct 2022 15:11:58 GMT

I think this is one reason why you should always beaware of what you are signing up for and look beyond the main headlines of the text or email and if you are never sure what you are agreeing to then don't sign up to it,

Re: Text Offer Sneaky Tactics

Rojow — Tue, 04 Oct 2022 15:36:57 GMT

Thanks for that. I agree. It's an unusual shift on Sky's part to remove the review stage I think. One can't help but be somewhat cynical.

Advice just given and acted upon was to remove text messages as a marketing preference.