topic Re: Broadband admin fee in Archive

Broadband admin fee

maggie.lee — Tue, 27 Sep 2022 11:00:24 GMT

I have had a £10 Broadband admin fee added to my account but have no idea why can anyone help

PandJ2020 — Tue, 27 Sep 2022 11:04:38 GMT

Have you just recontracted?

SKY1992bf — Tue, 27 Sep 2022 11:05:11 GMT

@maggie.lee This charge is applied for each new discount you agree

if you were not made aware of it at the time call back explaining that you were not informed and they may apply a credit to cover the cost

maggie.lee — Tue, 27 Sep 2022 11:17:22 GMT

No nothing has changed on my account

maggie.lee — Tue, 27 Sep 2022 11:18:08 GMT

I have not made any changes to my account

PandJ2020 — Tue, 27 Sep 2022 13:30:52 GMT

Then call Sky and ask them what's going on...