topic Re: sky go on windows 11 in Archive

sky go on windows 11

biffabacon1345 — Tue, 05 Apr 2022 09:03:35 GMT

When will sky fix this issue with sky go not working on Windows 11 I hear update due in April bit fed up not being kept waiting and not being able to use it (very expensive!!)

Re: sky go on windows 11

twilight+princess — Tue, 05 Apr 2022 10:33:38 GMT

Have you tried uninstalling the program using Revo Uninstaller free? This will run the default Uninstaller then allow you to scan for & remove leftover files.

Then you can clean install Sky Go.

https://www.revouninstaller.com/products/revo-uninstaller-free/

Re: sky go on windows 11

biffabacon1345 — Tue, 05 Apr 2022 10:38:27 GMT

Hi yes tried this many times!!

Re: sky go on windows 11

twilight+princess — Tue, 05 Apr 2022 10:41:01 GMT

Thanks, sorry it didn't work. Out of curiosity did you choose safe, Normal or Advanced when you scanned for leftovers? If safe or normal then perhaps Advanced is needed.

Re: sky go on windows 11

biffabacon1345 — Tue, 05 Apr 2022 10:53:34 GMT

Thanks for reply I used advanced

Re: sky go on windows 11

twilight+princess — Tue, 05 Apr 2022 11:01:46 GMT

Hopefully the fix will be released soon.

Re: sky go on windows 11

Middleleaze — Wed, 04 May 2022 20:59:04 GMT

Still not working on 4th May 2022.

Re: sky go on windows 11

RoyHalfPint — Fri, 20 May 2022 13:11:09 GMT

Still trying to get Sky Go to work on my laptop as of 20th May. I've tried all the "fixes" I can find online, including Cisco deletion, switching off firewall, changing browser, changing video package, and I've lost track of the number of times I've reinstalled both the regular and trial version of the app.
Since I almost exclusively watch F1 on my app while I'm away at weekends it is virtually impossible on my phone to see anything. My subscription will be discontinued at the end of the month if @sky haven't fixed the problem! I'm not paying for Sky Sports when I can't use it!

Re: sky go on windows 11

biffabacon1345 — Fri, 20 May 2022 13:36:10 GMT

I agree I, ve been doing the same since February when I first raised the issue with sky. Their lack of response and professionalism is appalling This is sky's problem to fix, not fee paying customers like ourselves